How to access Audio Description

In Aotearoa New Zealand

In general, Audio Description (AD) can be switched on or off by pressing the AD button on a TV Remote Control. However some TVs have a different label on the remote button, and others require AD to be switched on or off via the menu. The examples below give specific detail for a range of TV and Set Top Box manufacturers. In general, AD is not available on IT based TV delivery.

  • TV Receivers

    Panasonic 2025 models

    1. 01

      If your remote has an AD button, simply press it to toggle Audio Description On or Off.

    2. 02

      Otherwise, press the Menu button on the remote.

    3. 03

      Select Sound.

    4. 04

      Choose Audio Description. Sometimes it can be found under Audio Type or Preferred Audio Type.

    5. 05

      Set it to On.

    Panasonic FS Model (2018)

    1. 01

      For first time set-up, press the 'Menu' button

    2. 02

      Select Sound > Audio Description then press OK to access

    3. 03

      Select Audio Description then press OK to access

    4. 04

      Set ON or OFF then press OK to store

    5. 05

      For future use, press the 'AD' button to turn on and off

    Panasonic TX Models

    1. 01

      First Time Setup:

    2. 02

      Press the Menu Button

    3. 03

      Select or navigate the menu Sound or Sound Mode > Broadcast Option> Audio Language

    4. 04

      Select English AD

    Samsung

    1. 01

      Press home button

    2. 02

      Navigate the menu via Settings > General > Accessibility > Audio Description Settings

    3. 03

      Toggling Audio Description changes between AD On and AD Off

    4. 04

      Toggling Audio Description Volume adjusts the audio description volume

    Samsung 2023-2025

    1. 01

      On the remote press the Menu button. It may look like a cog.

    2. 02

      Select the the cog Menu on the screen.

    3. 03

      Navigate across to Subtitle.

    4. 04

      Press the Down arrow to show Accessibility Shortcuts. Select this option.

    5. 05

      Toggle on Audio Description.

    LG 2023-2025 models

    1. 01

      On the remote press the Menu. It may look like a cog.

    2. 02

      Select General.

    3. 03

      Select Accessibility.

    4. 04

      Select Additional Audio Selection.

    5. 05

      Turn on Audio Description.

    LG 2020-2021 models

    1. 01

      From a Standard Remote Press AD button

    2. 02

      From a Magic Remote Control Press Home or Settings button

    LG 32LK330

    1. 01

      Press the QMENU button

    2. 02

      Press the > button (repeatedly if needed) to select AUDIO LANGUAGE menu

    3. 03

      Press OK

    4. 04

      Press the UP or Down arrow button to select ITALIAN

    5. 05

      Press OK

    6. 06

      Press the QMENU button to close the menu

    7. 07

      To turn AD off:

    8. 08

      Press the QMENU button

    9. 09

      Press the > button (repeatedly if needed) to select AUDIO LANGUAGE menu

    10. 10

      Press OK

    11. 11

      Press the UP or Down arrow button to select ENGLISH

    12. 12

      Press OK

    13. 13

      Press the QMENU button to close the menu

    LG Nano Series

    1. 01

      From the Remote Press the MORE ACTIONS button

    2. 02

      Press 2

    3. 03

      Audio Description will be enabled

    LG 43UP7750

    1. 01

      From the Remote press the button with 3 horizontal dots

    2. 02

      Follow the On screen Menu

    LG UN8500

    1. 01

      On the remote, press the 'settings' button

    2. 02

      Press the button with 3 vertical dots

    3. 03

      Navigate the menu via Accessibility > Audio Description

    LG LM6300PTB

    1. 01

      From the remote, press the AD or AD+ button

    JVC

    1. 01

      Press 'menu'

    2. 02

      Using the left or right arrow buttons select Sound in the main menu

    3. 03

      Press the Up or Down arrow to select AD

    4. 04

      Press the left or right arrow button to select AD ON or OFF

    JVC 2025 models

    1. 01

      On the remote press the Menu. It may look like a cog.

    2. 02

      Select Accessibility.

    3. 03

      Toggle on Audio Description.

    Philips

    1. 01

      Press the 'menu' Button

    2. 02

      Navigate the menu via SOUND or SOUND MODE > BROADCAST OPTION > AUDIO LANGUAGE

    3. 03

      Select ENGLISH AD

    TCL

    1. 01

      From the remote, press the 'LANG' button

    2. 02

      Navigate the onscreen menu to 'Advanced settings > Audio Description'

    3. 03

      Select English

    TCL 2025 models

    1. 01

      On the remote press the Menu. It may look like a cog.

    2. 02

      Select Device Preferences.

    3. 03

      Navigate to Accessibility.

    4. 04

      Toggle on Captions.

    Sony

    1. 01

      Press the 'AUDIO' button

    2. 02

      Navigate in Digital Setup > Audio setup

    3. 03

      Select Audio Description to turn AD on

    4. 04

      Select Normal to turn AD off

    5. 05

      Other options are Spoken Subtitle and Hard of hearing

    Sony 2024-2025 models

    1. 01

      Press the Settings button on the remote. It may look like a wrench.

    2. 02

      Select System.

    3. 03

      Select Accessibility.

    4. 04

      Toggle on Audio Description.

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